We aim to provide the advice people need for the problems they face. We value diversity, promote equality and challenge discrimination. We encourage our clients to make their own decisions and act on their own behalf. We explain options and guide our clients through the possible courses of action.
Telephone Advice Our freephone helpline numbers are 0808 800 0510 and 0808 800 0511. An adviser will make a brief assessment of your enquiry and depending on the nature of the issue they may be able to provide you with advice over the phone or if appropriate offer a telephone appointment.
We have some important information for people over 65 who may have lived in this country for a long time but have not register for settled status. If you are or know of someone in this situation, please read our article on Elderly EU Care Home residents face loss of benefits. We are here to help.
Citizens Advice Stroud and Cotswold Districts welcome feedback and we have a complaint handling procedure to deal with any concerns. Please email firstname.lastname@example.org to request a copy of the complaints leaflet to be either posted or emailed to you.