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Price cap extension is essential to protect consumers, says Citizens Advice

In its role as the official consumer watchdog for energy, Citizens Advice has responded to the BEIS Energy Retail Market Strategy for the 2020s, including an extension of the energy price cap framework.

Citizens Advice reacts to Ofcom's announcement on affordable broadband

“Broadband is essential for the way we live today. People struggling to afford it shouldn't be penalised simply because their provider isn't one of the few firms offering a cheaper tariff.

Decision to row back on sick pay commitment “could not come at a worse time” says Citizens Advice

Citizens Advice has responded to news that the government will drop its commitment to abolishing the lower income limit on sick pay.

Back to the workplace: Your rights if you’ve been working from home

With guidance to work from home set to end from 19 July, Citizens Advice sets out your need to knows if you’re asked to return to your normal workplace.

Witness Service supports 52,000 witnesses despite Covid challenges

Despite the significant challenges posed by the pandemic, the Citizens Advice Witness Service supported almost 52,000 witnesses to give evidence in criminal courts in the last year. The figures are from a report detailing the impact of the service, released today.