Latest News

Welcome to our news page where you can find all the latest stories to bring you up to date on what’s been happening in your local Citizens Advice

Real life stories are very valuable to help us promote our services to the people who need assistance and to the people who fund us. If our service has helped you and you are prepared to share your experience, please contact us so we can tell your story here.

Your local Citizens Advice is here for you

Our Advisers continue to work, just from home and are waiting to help you by phone and email.

Citizens Advice Stroud and Cotswold Districts are here to give people the knowledge and confidence they need to find their way forward in these difficult times.

Many residents have contacted us about benefits, employment, debt, relationships and other issues. Our highly trained advisers are keeping up to date on a daily basis with all the changes in the law and guidance due to the Coronavirus pandemic.

Here are some of the things we have already helped clients with:

•    Checking entitlement to benefits and advising how to make benefit claims – we know that many people are eligible for help but are struggling to know what assistance is available.

•    Advising on employment options. Many residents’ work has been affected by the Coronavirus pandemic and the guidance from the government has changed frequently.

•    Advising on options when they were struggling to pay their bills. Please do get in touch at the earliest opportunity as we can help you make sure that your situation is resolved as quickly as possible.

•    Signposting and referring to other sources of help, such as the Foodbank and other local charities.

•    Helping with energy problems, including how to top up pre-payment meters.

•    Advising on relationship difficulties and what options are available.

We are also aware that fraudsters are taking advantage of the crisis – we can help you check if something is a scam.

Please call us on 0808 500 0510 or 0808 500 0511 Monday to Friday 10am to 4pm (free from landlines and most mobiles) or visit to email your enquiry to us.

If you are looking for advice on consumer issues (e.g. issues related to products or services you've purchased) you can contact the Citizens Advice consumer helpline on 0808 223 1133.

Published: Sun 7th June 2020 @ 09:28 -

Big Energy Saving Week (BESW) Jan 2020

A big thank you to everyone who participated in the Big Energy Saving Week

Charlotte at BESW

Use our energy price comparison tool to save money

Try the Citizens Advice energy price comparison tool which is free, uses a full market comparison, totally independent and gives a customer service rating for the major energy companies.

We also have advice and tips on what to consider when switching and how to check you are getting all the benefits and help you are entitled to.

Published: Mon 27th January 2020 @ 16:27 -

16 Days of Action

We are taking part in the County-wide 16 days campaign for Gloucestershire, starting on the 25th November (International day for the elimination of violence against women) and ending on 10th December (Human rights day).  Campaign events are posted by

Follow the campaign on twitter @GlosTakeaStand #16DaysofAction #OurCommunityAgainstDASV

Day 16 - Crimestoppers are an independent charity that gives people the power to speak up and stop crime, 100% anonymously. 

To report anonymously:

Day 15 - Did you know 58% of abused women missed at least 3 days off work a month? Download the employers’ toolkit and help #EndTheCycle


Day 14 - When no-one speaks out an abuser feels empowered and carries on. For information and support visit:

Day 13 - People rarely lie about rape or sexual abuse. Being believed helps to reduce barriers to accessing support and helps someone to start their healing journey.  Visit for tips on good practise

Day 12 - For information and support visit:


Day 11 - Friends and family can be extremely helpful in supporting a loved one that has witnessed or endured domestic abuse. For tips on how to approach the conversation visit:

Day 10 - Anyone who has experienced rape, sexual assault or abuse needs to be involved in decisions about what happens next and be informed enough to make their own choices

The Survivor Pathway

Day 9 - If you see or hear something that doesn’t sound right, trust your instincts. If you believe someone is in danger call the police. You can also report non-emergencies online

Day 8 - Young People aged 13-19 experience some of the highest levels of domestic abuse. The Hideout is a space to help young people understand abuse and how to take action if it’s happening to them

Our community against Domestic abuse and Sexual violence

Published: Wed 11th December 2019 @ 21:20 -

Our concert featuring Clare Hammond

Concert in Aid of Cotswold District Citizens Advice 

on Saturday 19th October 2019, Cirencester Parish Church at 7.30pm

Come see the internationally acclaimed concert pianist Clare Hammond Clare Hammond

Supported by the Corinium Players Guitar Ensemble

Tickets available from:

  • Coventry Building Society, 19 The Market Place, Cirencester
  • Cotswold District Citizens Advice, 2-3 The Mews, Cricklade Street, Cirencester
  • Cirencester Town Council, Bingham House, 1 Dyer Street, Cirencester 

Tickets are £15 (£8 if under 16yrs)

Soroptimist International of Cirencester are providing refreshments which are included in the price of the ticket. 

Doors open at 7pm.

Published: Sun 10th November 2019 @ 12:07 -

Citizens Advice at The Phoenix Festival

Thank you to everyone who came along and supported us at this great community event.

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Published: Mon 2nd September 2019 @ 17:36 -